API ReferenceRoutes
Resync route orders
Resync updates only SHOPIFY_ORDER stops. It refreshes order and customer
notes, customer email and phone number, and replaces stop tags with the
order's tags. Changes to order items or fulfillments may reset selected
Shopify items. Manually added items are kept. Stop addresses stay
unchanged, even if the order's shipping address changes. Resync does not
add, remove, or reorder stops, or change their delivery statuses, even if
an order is fulfilled or cancelled. Stop notes stay unchanged. The route
must not be archived. The response will include the updated route.
Authorization
bearerAuth AuthorizationBearer <token>
Access token from /authenticate
In: header
Path Parameters
routeId*string
The ID of the route to resync orders for.
Header Parameters
Idempotency-Key?string
A unique key for safely retrying this operation. For more information read our guide.
Length
1 <= length <= 255Response Body
application/json
application/json
curl -X POST "https://example.com/routes/rte-123e4567-e89b-12d3-a456-426614174000/resync-orders" \ -H "Idempotency-Key: 550e8400-e29b-41d4-a716-446655440000"{ "id": "rte-123e4567-e89b-12d3-a456-426614174000", "name": "Morning route", "driver": { "id": "drv-123e4567-e89b-12d3-a456-426614174000", "firstName": "John", "lastName": "Doe", "phone": "+14265551000", "status": "ACTIVE" }, "start": { "address": { "address1": "123 Main St", "address2": "Apt 3B", "city": "New York", "provinceCode": "NY", "countryCode": "US", "zip": "10001" }, "tasks": [ { "id": "tsk-123e4567-e89b-12d3-a456-426614174000", "title": "Delivery checklist", "type": "TEXT_INPUT", "items": [], "input": { "value": "020123456789", "updatedAt": "2026-03-30T13:00:00Z", "inputMethod": "SCANNED" }, "requiredToMarkStopAsDelivered": true, "requiredToMarkStopAsAttempted": true } ], "status": "STARTED", "updatedStart": "2026-03-30T09:05:00Z", "scheduledStart": "2026-03-30T09:00:00Z", "photos": [ { "id": "att-123e4567-e89b-12d3-a456-426614174000", "createdAt": "2026-03-30T09:05:00Z", "url": "https://example.com/stop-attachment/attachment-2025-06-03-1" } ] }, "end": { "address": { "address1": "123 Main St", "address2": "Apt 3B", "city": "New York", "provinceCode": "NY", "countryCode": "US", "zip": "10001" }, "tasks": [ { "id": "tsk-123e4567-e89b-12d3-a456-426614174000", "title": "Delivery checklist", "type": "TEXT_INPUT", "items": [], "input": { "value": "020123456789", "updatedAt": "2026-03-30T13:00:00Z", "inputMethod": "SCANNED" }, "requiredToMarkStopAsDelivered": true, "requiredToMarkStopAsAttempted": true } ], "plannedArrival": "2026-03-30T17:00:00Z", "distanceMeters": 1234.56, "updatedArrival": "2026-03-30T17:05:00Z", "status": "COMPLETED", "photos": [ { "id": "att-123e4567-e89b-12d3-a456-426614174000", "createdAt": "2026-03-30T09:05:00Z", "url": "https://example.com/stop-attachment/attachment-2025-06-03-1" } ] }, "stops": [ { "id": "rst-123e4567-e89b-12d3-a456-426614174000", "type": "DELIVERY", "deliveryStatus": "ATTEMPTED_DELIVERY", "breakStatus": "COMPLETED", "updatedAt": "2026-03-30T13:15:00Z", "duration": "300s", "plannedArrival": "2026-03-30T13:00:00Z", "note": "Leave at door.", "address": { "address1": "123 Main St", "address2": "Apt 3B", "city": "New York", "provinceCode": "NY", "countryCode": "US", "zip": "10001" }, "contact": { "firstName": "John", "lastName": "Doe", "company": "Roundtrip Systems Inc", "phone": "+14265551000", "email": "john.doe@roundtrip.ai" }, "plannedCoordinates": { "latitude": 40.7128, "longitude": -74.006 }, "items": [ { "name": "Bananas", "quantity": 5, "grams": 500, "sku": "BANANA-001", "source": "SHOPIFY_ORDER", "shopifyLineItemId": "14512345678901", "shopifyFulfillmentId": "5812345678901", "shopifyVariantId": "44512345678901", "shopifyProductId": "8812345678901" } ], "source": "IMPORTED_STOP", "shopifyOrderId": "6229749334323", "savedStopId": "sst-123e4567-e89b-12d3-a456-426614174000", "deliveredCoordinates": { "latitude": 0.1, "longitude": 0.1 }, "proofOfDeliveryNote": "Left at door.", "proofOfDeliveryPhotos": [ { "id": "att-123e4567-e89b-12d3-a456-426614174000", "createdAt": "2026-03-30T09:05:00Z", "url": "https://example.com/stop-attachment/attachment-2025-06-03-1" } ], "proofOfDeliverySignatures": [ { "id": "att-123e4567-e89b-12d3-a456-426614174000", "createdAt": "2026-03-30T09:05:00Z", "url": "https://example.com/stop-attachment/attachment-2025-06-03-1" } ], "tasks": [ { "id": "tsk-123e4567-e89b-12d3-a456-426614174000", "title": "Delivery checklist", "type": "TEXT_INPUT", "items": [], "input": { "value": "020123456789", "updatedAt": "2026-03-30T13:00:00Z", "inputMethod": "SCANNED" }, "requiredToMarkStopAsDelivered": true, "requiredToMarkStopAsAttempted": true } ], "priority": 8, "importedStopId": "ist-123e4567-e89b-12d3-a456-426614174000", "orderName": "#1234", "distanceMeters": 123.45, "updatedArrival": "2026-03-30T13:05:00Z", "timeWindows": [ { "start": { "hours": 9 }, "end": { "hours": 17 } } ], "deliveryDate": { "year": 2025, "month": 12, "day": 16 }, "attributes": [ { "key": "color", "value": "blue" } ], "clientStopId": "test-order-1234", "tags": [ "foo", "bar" ], "attemptedReason": "NOT_AVAILABLE", "attemptedNote": "Customer did not answer the door.", "customerRating": { "rating": 5, "comment": "Excellent delivery", "createdAt": "2026-03-30T18:00:00Z" }, "customSignatureDisclosure": "I acknowledge that I have received this delivery.", "shopifyOrder": { "orderNote": "Customer has paid.", "customerNote": "Leave at door." }, "proofOfDeliveryBarcodes": [ { "value": "123456789012", "createdAt": "2026-03-30T13:10:00Z" } ], "proofOfDeliveryBarcodeIssues": [ { "reason": "ITEM_MISSING", "note": "Item was not packed.", "createdAt": "2026-03-30T13:10:00Z" } ], "orderReferenceUrl": "https://orders.example.com/orders/148977776" } ], "createdAt": "2026-03-29T08:00:00Z", "updatedAt": "2026-03-30T13:15:00Z", "archivedAt": "2026-04-05T00:00:00Z", "scheduledFor": "2026-03-30T09:00:00Z", "totalDistanceMeters": 2387.2, "totalItemQuantity": 50, "totalItemGrams": "6000", "optimized": true, "dispatchedUntil": "2026-03-30T20:00:00Z", "note": "Fragile items.", "tags": [ "foo", "bar" ], "defaultStopDuration": "300s", "maxDuration": "28800s", "maxStops": 50, "maxItemCount": 200, "maxKilograms": 500, "avoidTolls": true, "avoidUTurns": true, "speedFactor": 0.8, "vehicle": { "id": "veh-123e4567-e89b-12d3-a456-426614174000", "name": "Delivery Van 1", "make": "Ford", "model": "Transit", "year": 2023, "type": "CARGO_VAN", "vin": "1FTBW2CM5NKA12345", "license": "ABC-1234", "isArchived": false, "createdTimestamp": "2026-07-30T12:00:00Z" }}{ "code": 0, "message": "string", "details": [ { "@type": "string" } ]}